Sara Lorette

Program Manager | Risk & Compliance | Process Standardization & Improvement | Data Analysis

Professional Experience

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Program Manager @ Apple via TEKsystems
November 2022-Present

Leading multiple global programs within the Environment and Supply Chain Innovation (ESCI) business unit. These programs span risk mitigation, Code of Conduct compliance, and strategic sourcing.
  • Program Manager on Apple’s Environment & Supply Chain Innovation team, leading global, cross-functional programs in risk mitigation, compliance, and strategic sourcing. Partnered with internal product managers, global supply managers, operations teams, and external suppliers to align priorities, accelerate execution, and deliver measurable impact.
  • Converted ambiguous operational objectives into clear, actionable roadmaps by defining scope, setting measurable success criteria, and implementing standard operating procedures (SOPs) to ensure successful delivery in a fast-paced, high-stakes environment.
  • Designed and implemented a scalable operational system and SOPs that increased cross-team accountability, streamlined workflows, and improved performance metrics by 11% within one quarter.
  • Developed and deployed a program management framework to steer 10 concurrent cross-functional projects, including process flows in Miro, program documentation in Chorus, and workflow automations through SOPs, templates, and forms. Improved team alignment and enabled repeatable success across the business unit.
  • Spearheaded the development, design, and testing of a new enterprise database for tracking supply chain and operations data across the entire business unit, enhancing visibility, accuracy, and decision-making capabilities.
Program Manager @ Apple via AECOM
August 2019 – April 2022

I led ESCI’s global risk assessment program where we assessed new supplier’s to ensure compliance with our Supplier Code of Conduct.

I received a Client Satisfaction Award and Project Excellence Award in this role.
  • Managed Apple’s global risk assessment program, overhauling program management and invoicing systems, creating 20 SOPs and multiple SOWs to standardize operations and improve execution consistency.
  • Directed a vendor team of eight, overseeing budgets and forecasts, ensuring on-time delivery of risk assessments and reports through close collaboration with internal teams and external suppliers.
  • Redesigned teams operational dashboard, eliminating inefficiencies and improving data accuracy by 15%.
  • Expanded program resourcing by five additional team members and developed training programs covering iWork Suite, Slack, internal databases, and operational procedures to enhance onboarding and productivity.
  • Introduced four new KPI success measures, implemented a KPI dashboard in Tableau, and facilitated quarterly KPI review meetings to track progress, identify risks, and drive continuous improvement.
Project Manager @ AECOM
July 2017 – August 2019

I received a Deliver to Win Project Award and an Outstanding Demonstration of Quality Award in this role.
  • Served as EHS manager at a client site for six months.
  • Performed monthly environmental testing, completed associated reporting, created dynamic EHS Compliance calendar in Excel, and converted prior two years’ reporting into electronic format.
  • Led 10+ ongoing client projects including coordination of resources, budget, and schedules.
  • Conducted multiple 1-day onsite EHS risk assessments, delivering reports for clients in CA and NC.
Project Lead @ AECOM
June 2016 – July 2017
  • Organized and led a project team for monthly environmental water sampling projects in KY, IN, and NC.
  • Executed ordering for supplies, calibrated equipment, completed Chains of Custody (CoCs), created team assignments, shipped samples, and validated sampling results.
  • Prepared SWPPP and SPCC plans, NPDES permit updates, and EPCRA reports.
Project Lead (Business Analyst) @ Fidelity Investments
2012-2016
  • Coordinated client benefit plan changes due to regulation updates, company mergers, and plan terminations.
  • Facilitated updates to systems, tools, templates, and trained teams across five operational business units.
  • Performed data mining, creating SQL queries, data analysis, and testing.
  • Awards: Going Above and Beyond, Team Building, and Client Service
Team Lead @ Fidelity Investments
2007-2012
  • Supervised three teams across two sites for a global operations program.
  • Subject Matter Expert (SME) for team’s procedures, metrics, templates, and operational database.
  • Awards: Process Improvement Award for reducing annual operations cost by $27k