Program Manager | Systems Thinker | Process Standardization & Improvement | Content Creation | Data Analysis

About Me

I’m a Program Manager, with over 15 years experience managing programs and projects. Program management to me is all about keeping tabs on all the moving parts (detail-oriented), diving deep into the process and asking questions (self starter), and continuously asking if we are doing the right thing, in the best way (process optimzation). What I love most about being a Program Manager is that it provides the opportunity to wear multiple hats, to be a problem solver, to take on new challenges, and to continually learn new things. My specialty is coming into a program to standardize and optimize the process and user experience, creating program content such as SOPs, employee training, templates and tools, and reporting dashboards.


Skills

  • Problem-solver: I love playing detective and providing multiple solutions
  • Data Analysis: I love excel, learning new tools, and telling a story with data
  • Reliable and Consistent: I do what I say I will do, every time
  • Self-starter: everything is figure-out-able, any task assigned I will own until closure, and I require low-touch from management
  • Subject Matter Expert: in Risk, Compliance, Responsible Sourcing, EH&S
  • Process Standardization: Need someone to come in and clean up a mess, create a process map and SOP so that the program can increase in scope and efficiency? I’m up for the challenge
  • Process Improvement: Along with creating an SOP for a process or overall program, getting my hands dirty to identify the cracks and gaps where improvement opportunities hide is something I excel in.
  • Training and Mentorship: I take pride in onboarding new team members and serving as point of contact who people go to for help when they get stuck whether it’s a system issue, process question, or sensitive escalation that needs an extra review.

Values

  • Integrity: doing the right thing, even if it takes longer or requires more effort
  • Communication and Transparency: the keys to preventing breakdowns, I communicate often and early
  • Innovation and Creativity: opportunities to learn new things is what keeps me going; I embrace change
  • Collaboration: I believe collaboration strengthens teams and processes, delivering a better product and customer/client experience

Experience


More Ways to Get to Know Me


Professional Development

Courses I have taken.

Systems & Tools

Systems and tools I have experience in.

Volunteer Work

Helping out where and when I can.

Personal Interests

Learn about what I do for fun.