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Program Manager @ Apple via TEKsystems
November 2022-Present
Leading multiple global programs within the Environment and Supply Chain Innovation (ESCI) business unit. These programs span risk mitigation, Code of Conduct and Supplier Standards compliance, and strategic sourcing.
- Led 5 global programs across risk mitigation, compliance, and strategic sourcing, partnering with internal product managers, supply managers, operations teams, and external suppliers
- Designed and implemented a centralized data tracking dashboard, improving data reporting accuracy by 10% and increasing visibility to internal partners and stakeholders
- Launched new compliance initiatives in partnership with cross functional teams, increasing program adoption by 50% in the first year
- Optimized strategic sourcing workflows by implementing system automations and process standardizations, reducing delivery timelines by 12% in 3 months
- Created a new supplier risk mitigation program including webforms, dashboards, training, and reporting.
Program Manager @ Apple via AECOM
August 2019 – April 2022
I led ESCI’s global risk assessment program where we assessed new supplier’s to ensure compliance with our Supplier Code of Conduct.
I received a Client Satisfaction Award and Project Excellence Award in this role.
- Managed Apple’s global risk assessment program, driving operational transformation through development of 20+ SOPs that standardized processes, improved efficiency, and enhanced data quality and effectiveness
- Led a team of 8, managing budgets, SOW renewals, forecasting, and successfully meeting KPIs
- Redesigned operations database, improving data reporting accuracy by 15% to support data driven decision making
- Scaled team capacity by onboarding 5 new team members, developing and conducting training programs
- Built and delivered Tableau dashboard to report on KPI measures improving team performance and enhancing visibility for leadership
Project Manager @ AECOM
July 2017 – August 2019
I received a Deliver to Win Project Award and an Outstanding Demonstration of Quality Award in this role.
- Managed 10+ concurrent project, overseeing scopes, timelines, budgets, and stakeholder communications
- Built and implemented tracking systems to improve reporting accuracy, tracking, and supplier communications
- Led process improvement initiatives and digitization efforts to modernize legacy workflows and increase process efficiencies
Project Lead @ AECOM
June 2016 – July 2017
- Coordinated multi-site operational projects, ensuring alignment across stakeholders and project teams
- Managed logistics, data validation, reporting, and stakeholder communication across project lifecycles
Business Analyst @ Fidelity Investments
2012-2016
- Led implementation of client benefit plan changes due to regulation updates, company mergers, and plan terminations
- Facilitated updates to systems, tools, templates, and trained teams across five operational business units
- Performed data analysis using SQL to support reporting, testing, and operational decision making
- Awards: Going Above and Beyond, Team Building, and Client Service
Team Lead @ Fidelity Investments
2007-2012
- Supervised three teams across two sites for a global operations program.
- Subject Matter Expert (SME) for team’s procedures, metrics, templates, and operational database.
- Awards: Process Improvement Award for reducing annual operations cost by $27k
Sara Lorette 